COMPUTERS AT WORK, SCHOOL, AND HOME

Chapter 11:

 

Computers at Work, School, and Home

by- neeraj gauttam

+91-9414845123

Multiple Choice:

 

  1. In a traditional high-tech manufacturing environment, approximately ____________ of the staff are white-collar workers.

10%

25%

50%

90%

Answer: C       Reference: The Automated Factory                                        Difficulty: Moderate

  1. Computer-controlled machines designed to perform specific manual tasks are known as:

PCs.

robots.

robotic computer-controlled games.

virtual reality.

Answer: B       Reference: The Automated Factory                                        Difficulty: Easy

  1. Automated factories pose the greatest threat in regard to employment to:

highly educated workers.

factory owners.

blue-collar workers.

white-collar workers.

Answer: C       Reference: The Automated Factory                                        Difficulty: Moderate

 

 

  1. In automated factories, engineers use ____________ technologies to design new products.

computer-aided design (CAD)

PC tablet

mainframe

computer-aided manufacturing (CAM)

Answer: A       Reference: The Automated Factory                                        Difficulty: Easy

  1. In an automated environment, as the number of factory jobs declines, ____________ jobs increase and play a more important role in the economy.

office worker

blue-collar

physical laborer

top management

Answer: A       Reference: The Automated Office                                          Difficulty: Easy

  1. Which of the following types of computers has changed the workplace and nearly replaced mainframes in many work environments?

Windows

PCs

Palm Pilots

Minicomputers

Answer: B       Reference: Office Automation Evolution                               Difficulty: Easy

  1. The total cost of ownership of a PC in the workplace is:

from $6,000 to $13,000.

less than $1,000.

from $1,500 to $3,000.

over $15,000.

Answer: A       Reference: Enterprise Computing                                           Difficulty: Challenging

 

  1. Some businesses are replacing PCs with ____________, network machines with possible Internet access but not the high overhead of PCs.

notebooks

laptops

thin clients

servers

Answer: C       Reference: Enterprise Computing                                           Difficulty: Moderate

  1. Distributed computing enables all of the following EXCEPT ____________ to coexist and work together.

PCs

mainframes

workstations

scanners

Answer: D       Reference: Enterprise Computing                                           Difficulty: Easy

  1. What is it called when several people can share calendars and work on documents at the same time?

Groupware

Assembly software

Video camera software

Newsgroup software

Answer: A       Reference: Workgroup Computing                                         Difficulty: Moderate

  1. A business can expand its intranet structure to its external partners and customers by creating a(n):

intranet2.

InternetII.

extranet.

workgroup.

Answer: C       Reference: Workgroup Computing                                         Difficulty: Moderate

 

  1. Buying and selling products through a computer network is known as:

electronic commerce.

virtual buying.

point-of-sale (POS) buying and selling.

hypertext markup language (HTML) buying and selling.

Answer: A       Reference: Electronic Commerce                                            Difficulty: Easy

  1. Buying and selling between corporations is known as:

C2C.

B2C.

B2B.

C2B.

Answer: C       Reference: Electronic Commerce                                            Difficulty: Moderate

  1. What electronic buying and selling scenario accounts for the most online sales?

C2C

B2C

C2B

B2B

Answer: D       Reference: Electronic Commerce                                            Difficulty: Moderate

  1. Home information workers are known as:

B2C workers.

C2C workers.

electronic users.

telecommuters.

Answer: D       Reference: The Electronic Cottage                                          Difficulty: Easy

 

  1. Workers can be electronically connected to a meeting held at their office without physically being present by using:

teleconferencing.

email.

chatting.

pagers.

Answer: A       Reference: The Electronic Cottage                                          Difficulty: Easy

  1. A growing trend is for corporations to set up ___________ outside of their own urban area.

satellite centers

telecommuting sites

regional, full-working offices

cubicle offices

Answer: A       Reference: The Electronic Cottage                                          Difficulty: Easy

  1. To be a viable candidate for any computer-related job, it is necessary to do all of the following EXCEPT:

learn to touch-type.

learn computer basics.

avoid the Internet for job hunting.

be ready for change.

Answer: C       Reference: Working Wisdom: Considering Computer Careers            Difficulty: Easy

  1. Some people complain that when a job is automated, it may be transformed to require less ability; otherwise stated, an automated job may be:

up-skilled.

devalued.

de-skilled.

unattainable.

Answer: C       Reference: De-Skilling and Up-Skilling                                  Difficulty: Easy

 

  1. Up-skilled jobs typically offer all of the following EXCEPT more:

money.

challenges.

training requirements.

technical requirements.

Answer: A       Reference: De-Skilling and Up-Skilling                                  Difficulty: Easy

  1. What is the technology used to track, document, and evaluate worker performance?

Computer broadcasting

Screening

Computer monitoring

Computer scrutiny

Answer: C       Reference: Monitoring and Surveillance                                 Difficulty: Moderate

  1. What percent of S. companies use some type of electronic surveillance of their employees?

10%

25%

50%

75%

Answer: D       Reference: Monitoring and Surveillance                                 Difficulty: Moderate

  1. Electronic sweatshops are most often populated with:

young, teenage workers.

educated, white-collar workers.

women.

young men.

Answer: C       Reference: Electronic Sweatshops                                          Difficulty: Moderate

 

  1. What is the term used when electronic sweatshops, for example, are located outside the S. borders and often in countries with lax labor laws and low wages?

Offshore leasing

Outside border companies

Overseas outsourcing

Offshore outsourcing

Answer: D       Reference: Electronic Sweatshops                                          Difficulty: Easy

  1. Forrester Research predicts that ___________ service jobs will move offshore in the next decade.

250,000

approximately 1 million

3.3 million

10 million

Answer: C       Reference: World Wide Workers                                            Difficulty: Challenging

  1. When productivity increases due to the work of machines rather than the work of humans, it is known as:

workerless growth.

unemployment accessible gains.

electronic advancement.

jobless growth.

Answer: D       Reference: Will We Need a New Economy?                           Difficulty: Easy

  1. The S. educational system was developed for the primary purpose of teaching:

math and science skills.

job skills.

service skills.

literature and arts skills.

Answer: B       Reference: The Roots of Our Educational System                  Difficulty: Moderate

 

  1. During what age was the S. educational system developed?

Agricultural age

Information age

Mechanical age

Industrial age

Answer: D       Reference: The Roots of Our Educational System                  Difficulty: Moderate

  1. Much of the educational software that is available on the market is:

edutainment software.

computer-aided instruction (CAI) software.

computer-aided design (CAD) software.

computer-aided manufacturing (CAM) software.

Answer: B       Reference: Computer-Aided Instruction                                 Difficulty: Challenging

  1. Educational software is often referred to as:

edware.

courseware.

ed software.

computer-ed software.

Answer: B       Reference: Computer-Aided Instruction                                 Difficulty: Moderate

  1. Software general-purpose tools include all of the following EXCEPT:

word processors.

spreadsheets.

Web browsers.

educational simulations.

Answer: D       Reference: Productivity Tools                                                 Difficulty: Moderate

 

  1. Authoring tools can help users create their own ____________ presentations, such as CDs, videos, and Web pages.

multimedia

programming

multi-programmed

hyperlinked

Answer: A       Reference: Digital Media                                                        Difficulty: Moderate

  1. Communicating with students in other countries, following scientific processes via the Internet, and taking correspondence courses are all part of:

higher education.

Internet learning.

email processes.

distance education.

Answer: D       Reference: Distance Education: Virtual Schools                     Difficulty: Easy

  1. The schools with higher success rates of using technology tend to have more of all of the following EXCEPT:

money.

planning and support.

economically disadvantaged children.

teacher training.

Answer: C       Reference: Room for Improvement                                        Difficulty: Easy

  1. Filtering software allows:

certain Web sites to be inaccessible through a Web browser.

only certain records from a database to be viewed.

sorting of inappropriate email.

filtering of attachments and email that should not be viewed by children.

Answer: A       Reference: Education and Information                                   Difficulty: Easy

 

  1. Many reference materials are accessed through:

CD-ROMs.

DVD-ROMs.

the Internet.

extranets.

Answer: C       Reference: Education and Information                                   Difficulty: Easy

Fill in the Blank:

 

  1. Doctors, nurses, and office staff can all view patient information from various computers throughout a hospital when the computers are hooked up via a(n) ____________.

Answer: LAN or local area network            Reference: Where Computers Work       Difficulty: Moderate

  1. CAM stands for ____________.

Answer: computer-aided manufacturing      Reference: The Automated Factory       Difficulty: Challenging

  1. A modern automated factory may contain computer-controlled machines designed to complete specific tasks; these machines are called ____________.

Answer: robots                        Reference: The Automated Factory                            Difficulty: Moderate

  1. Software that is often used by employees in a marketing department to create promotional materials is ____________ software.

Answer: desktop publishing    Reference: Enterprise Computing                               Difficulty: Moderate

  1. Financial and accounting departments often use ____________ software to create budgets and analyze data.

Answer: spreadsheet               Reference: Enterprise Computing                               Difficulty: Easy

  1. The working coexistence of mainframes, PCs, and workstations is known as ____________.

Answer: distributed computing                                                                                   Reference: Enterprise Computing                                                Difficulty: Challenging

  1. A(n) ____________ uses Internet technologies internally.

Answer: intranet                      Reference: Workgroup Computing                             Difficulty: Moderate

  1. ____________ was the primary workgroup software used throughout the 1990s.

Answer: Lotus Notes               Reference: Workgroup Computing                             Difficulty: Challenging

 

  1. Adobe’s ____________ format allows documents to be saved and transmitted without any formatting losses.

Answer: PDF                           Reference: The Paperless Office                                 Difficulty: Moderate

  1. ____________ includes marketing, sales, support, customer service, buying, and selling on the Internet.

Answer: E-commerce              Reference: Electronic Commerce                                Difficulty: Moderate

  1. B2C stands for ____________.

Answer: business-to-consumer                                                                                   Reference: Electronic Commerce                                                Difficulty: Moderate

  1. B2B stands for ____________.

Answer: business-to-business Reference: Electronic Commerce                                Difficulty: Moderate

  1. Alvin Toffler coined the term ____________, a home with the necessary technology to make it possible for the inhabitants to work from home.

Answer: electronic cottage      Reference: The Electronic Cottage                              Difficulty: Moderate

  1. Many people agree with the textbook’s author when he says “The single most important key to a positive economic future may be ____________.”

Answer: education                  Reference: World Wide Workers                                Difficulty: Moderate

  1. In this information age, ____________, the interaction among people, is essential.

Answer: communication         Reference: Information Age Education                       Difficulty: Moderate

  1. CAI stands for ____________.

Answer: computer-aided instruction       Reference: Computer-Aided Instruction      Difficulty: Challenging

  1. In the 1960s, Seymour Papert developed ____________, a programming language that children could use.

Answer: LOGO                       Reference: Programming Tools                                   Difficulty: Challenging

  1. ____________ multimedia software is designed to put students in control of their own learning and gets them more involved in the process of learning.

Answer: Interactive                 Reference: Digital Media                                            Difficulty: Moderate

  1. In 2000, the Chronicle of Higher Education reported that distance learning dropout rates were ten to 20 percent ____________ than those of traditional classroom students.

Answer: higher                        Reference: Distance Education: Virtual Schools         Difficulty: Moderate

  1. One of the fastest growing markets today is SOHO, which stands for ____________.

Answer: small office, home office    Reference: Computers Come Home                 Difficulty: Challenging

  1. A(n) ____________ is similar to a credit card but contains an embedded microprocessor and memory.

Answer: smart card                 Reference: Household Business                                  Difficulty: Moderate

  1. ____________ is a term coined for software specifically geared to home markets that combines education with entertainment in order to compete with television and electronic games.

Answer: Edutainment              Reference: Education and Information                       Difficulty: Easy

  1. ____________, also called pointcasting, is the creation of personalized information broadcast to your desktop.

Answer: Narrowcasting           Reference: Education and information                       Difficulty: Moderate

  1. Netscape and Yahoo! are examples of Web ____________.

Answer: portals                       Reference: Education and information                       Difficulty: Challenging

  1. ____________ is broadcast television with built-in interactivity.

Answer: Interactive TV           Reference: Home Entertainment Redefined                Difficulty: Moderate

Matching:

 

  1. Match the following educational terms to their meanings and ideas:
    1. drill-and-practice software A.  individual learning, motivation, confidence
    2. computer-aided instruction B.   extension of the classroom
  • educational simulations C.   create multimedia presentations
  1. authoring tools D. learn in small steps at an individualized pace
  2. distance learning E.   exploration and experimentation

Answers: D, A, E, C, B                       Reference: Multiple locations             Difficulty: Moderate

 

 

 

 

  1. Match the following categories to their appropriate statistics:
  2. percent of U.S. schools with computers A. $6,000-13,000
  3. total cost of ownership of a typical PC B.   10% of the work force
  • number of American telecommuters between 1995 and 2000 C. 10-50% higher
  1. telecommuters D. 99%
  2. telecommuting productivity E.   $50 billion
  3. new office systems that failed to achieve their intended results F.      tripled
  • U.S. education spending per year G. 40%

Answers: D, A, F, B, C, G, E              Reference: Multiple locations             Difficulty: Challenging

 

 

 

 

Leave a Reply

Your email address will not be published. Required fields are marked *